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LEGAL & TRANSPARENCY

Terms & Conditions

CLEAR • FAIR • ORIGIN-TRUE TRADE

Review the terms governing Forestal MT website use, product purchases, wholesale services, and international orders.

Introduction

These Terms apply to your use of the Forestal MT website (forestal-mt.com) and services operated by Forestal Murillo Tejada S. de R.L. (“Forestal MT”, “we”, “our”, or “us”), based in Honduras.

By accessing our website, submitting inquiries, or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Eligibility and Use of Website

Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) to use our website and services. By using our website, you represent and warrant that you meet this requirement.

Permitted Use

You agree to use this website for lawful purposes only and in a manner that does not:

Right to Restrict Access

We reserve the right to restrict, suspend, or terminate access to the website or services at any time, without notice, if we suspect misuse, fraud, unlawful activity, or violation of these Terms.

2. Products and Information Accuracy

Product Offering

Forestal MT offers ethnobotanical products rooted in traditional knowledge and cultural practices, including:

Natural Product Variability

While we strive to provide accurate product descriptions, images, and information, natural products may vary in appearance, color, aroma, texture, and other characteristics due to:

Such variations are inherent to authentic, unrefined ethnobotanical products and do not constitute defects or grounds for return unless the product is damaged or significantly misrepresented.

Information Purpose

Product information is provided for educational and commercial purposes only and does not constitute medical, therapeutic, or health advice.

3. Traditional Use and No Medical Claims

No Medical Claims

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Statements regarding traditional uses, ancestral practices, cultural knowledge, or historical applications are presented as cultural context only and must not be interpreted as therapeutic, medical, or health claims.

Customer Responsibility

Customers are responsible for:

Forestal MT provides origin-authentic ingredients and makes no warranties regarding suitability for specific medical, therapeutic, or regulatory purposes.

4. Orders, Pricing, and Payment

Pricing

All prices are displayed in US Dollars (USD) unless otherwise stated at checkout or confirmed during quotation for wholesale orders.

Forestal MT reserves the right to:

Order Acceptance

By placing an order, you are making an offer to purchase products. All orders are subject to acceptance and availability.

Forestal MT reserves the right to:

You will receive an order confirmation email once your order is accepted. Until you receive this confirmation, your order is not finalized.

Payment Methods

Retail Orders (B2C):

Wholesale Orders (B2B):

Orders will be processed upon receipt and verification of payment. Payment verification may take 1-3 business days depending on the method used.

Wholesale and Bulk Orders

Wholesale and bulk orders are governed by dedicated terms agreed upon during quotation and documentation alignment, including:

Wholesale orders may require advance payment or deposit before production or shipment.

5. Shipping and Delivery

Shipping is handled in accordance with our Shipping and Returns Policy.

Shipping Method

Retail orders typically ship via DHL Express for fast, trackable international delivery.

Wholesale orders may ship via air freight, sea freight, or express courier depending on order size and destination.

Delivery Times

Delivery times are estimates only and are not guaranteed. Actual delivery may be delayed due to:

Forestal MT is not responsible for delays caused by factors beyond our reasonable control.

6. Duties, Taxes, and Import Responsibility

Shipping Terms (DAP Incoterms)

Unless otherwise agreed in writing, all shipments are sent under DAP (Delivered At Place) Incoterms. This means:

Customs Clearance

The buyer is responsible for customs clearance in the destination country, including:

Forestal MT will provide standard export documentation (commercial invoice, packing list, certificate of origin where applicable) to support customs clearance, but cannot guarantee approval by destination-country authorities.

Import Compliance

Customers are responsible for ensuring that products can be legally imported into their destination country. Some products may be subject to restrictions based on:

If you are unsure whether a product can be imported to your country, please contact us before ordering or consult with local customs or import authorities.

7. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our Shipping and Returns Policy.

Return Window

We accept returns within 30 days of delivery for unopened products in original condition, subject to approval.

Due to the nature of natural, origin-sourced, and hygienically sealed products, returns are limited and evaluated case by case.

Non-Returnable Items

The following items are not eligible for return:

Wholesale Order Cancellations

Wholesale orders are typically non-cancellable and non-returnable once production, packing, documentation, or shipment has begun.

If cancellation is necessary, contact sales@forestal-mt.com immediately. Cancellation fees may apply depending on order status and work already completed.

Refund Processing

Approved refunds are processed within 7 business days after returned items are received and inspected. Refunds are issued to the original payment method or as store credit, depending on your preference and payment method used.

Shipping fees are generally non-refundable unless the issue was caused by Forestal MT (wrong item, verified defect, or confirmed shipping damage).

8. Intellectual Property

Ownership

All content on this website — including but not limited to text, images, videos, logos, graphics, branding, product descriptions, and software — is the exclusive property of Forestal MT or its licensors and is protected by intellectual property laws, including copyright, trademark, and trade dress laws.

Restrictions

You may not, without prior written permission from Forestal MT:

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes in accordance with these Terms. This license does not include any rights to download, copy, or redistribute website content.

Trademark Notice

“Forestal MT”, “Forestal Murillo Tejada”, and associated logos are trademarks of Forestal Murillo Tejada S. de R.L. and may not be used without permission.

9. Limitation of Liability

No Consequential Damages

To the fullest extent permitted by law, Forestal Murillo Tejada S. de R.L. shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

This includes, without limitation, damages for lost profits, revenue, business opportunities, loss of data, business interruption, personal injury, emotional distress, or regulatory non-compliance in destination markets.

Maximum Liability

Our total liability for any claim arising from your use of our website, products, or services shall not exceed the amount paid by you for the specific order or product giving rise to the claim.

In no event shall our aggregate liability exceed the total amount paid by you to Forestal MT in the 12 months preceding the claim.

Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties, damages, or liabilities. In such cases, the above limitations may not apply in full, and liability shall be limited to the maximum extent permitted by applicable law.

Assumption of Risk

You acknowledge and accept that:

Use of our website, products, and services is at your own risk.

10. Indemnification

You agree to indemnify, defend, and hold harmless Forestal Murillo Tejada S. de R.L., its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

This indemnification obligation survives termination of these Terms and your use of the website.

11. Third-Party Services

Integration of Third-Party Providers

Our website and business operations may integrate or rely on third-party services, including but not limited to:

Third-Party Terms

Use of third-party services through or in connection with our website may be subject to separate terms, conditions, and privacy policies established by those third parties.

Forestal MT is not responsible for the terms, policies, practices, performance, availability, reliability, accuracy, or security of third-party services, nor for any fees, charges, disputes, or interruptions arising from them.

No Endorsement

Inclusion of third-party services does not constitute endorsement, recommendation, or warranty of those services. We encourage you to review the terms and privacy policies of any third-party services you use.

12. Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Honduras, without regard to conflict-of-law principles.

Jurisdiction

Any disputes arising under these Terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of Honduras.

By using our website or services, you consent to the jurisdiction and venue of such courts and waive any objection to jurisdiction or venue on the basis of inconvenient forum.

Alternative Dispute Resolution

Before initiating formal legal proceedings, parties agree to attempt to resolve disputes through good-faith negotiation. If negotiation is unsuccessful, parties may agree to mediation or arbitration as an alternative to litigation.

13. Changes to These Terms

Forestal MT reserves the right to modify, update, or replace these Terms at any time without prior notice.

Notification of Changes

Changes will be posted on this page with an updated “Effective Date” at the top of the document. For material changes that significantly affect your rights or obligations, we may provide additional notice via email, website banner, or announcement on our homepage.

Acceptance of Revised Terms

Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

If you do not agree to the updated Terms, you must discontinue use of the website and services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

14. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, Disclaimer, and Shipping and Returns Policy, constitute the entire agreement between you and Forestal MT regarding your use of the website and services, and supersede all prior agreements, understandings, or representations.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Waiver

Failure by Forestal MT to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Forestal MT may assign or transfer these Terms in connection with a merger, acquisition, sale of assets, or other business transaction.

Force Majeure

Forestal MT shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, public health emergencies, acts of war, terrorism, civil unrest, government actions, trade restrictions, embargoes, labor disputes, strikes, supply chain disruptions, carrier delays, customs disruptions, or shipping restrictions.