Privacy Policy

How We Handle Your Data

Forestal MT collects only what is necessary to operate, fulfill your orders, and support you—without selling personal information.

No data sellingCloudflare analyticsRights: access & delete

Personal Information We Collect

Personal Information We Collect

We collect only what we need to operate the site, fulfill orders, and support you—no selling of personal data.

  • Device data: browser version, IP address, time zone, pages/products viewed, search terms, and how you interact with the site. Collected automatically via cookies, log files, web beacons, tags, or pixels.
  • Order data: name, email, phone, billing and shipping address, and payment details as handled by the payment channel you choose. We do not store full card details.
  • Support data: details you share when contacting us for assistance.

How We Use Your Information

How We Use Your Information

Purpose-driven handling, aligned to fulfilling your order and improving your experience.

  • Process and fulfill orders, arrange shipping, and provide invoices or confirmations.
  • Communicate with you about your order or support requests; screen for fraud or risk.
  • Optimize site performance and experience through analytics.
  • Send product or service updates only when you have opted in.

Sharing & Service Providers

Sharing & Service Providers

We share personal information only with service providers to operate our business; we do not sell personal data.

  • Shipping carriers (e.g., DHL) to deliver your order.
  • Transactional email provider for order and support communications.
  • Cloudflare analytics tools to understand site performance and usage.

Cookies & Analytics

Cookies & Analytics

We use cookies, log files, tags, and pixels to run the site and understand how it’s used. You can manage cookies in your browser settings.

  • Functional cookies keep the site operating and remember preferences.
  • Analytics via Cloudflare helps us monitor performance and improve the experience.
  • You can adjust cookie settings in your browser; blocking some cookies may affect functionality.

Data Retention

Data Retention

We retain personal information only as long as necessary for legal, regulatory, and operational needs, or as required under a client’s strict request.

  • Order and support records are kept to meet legal, tax, and operational requirements.
  • When no longer needed, information is deleted or anonymized where feasible.

Security

Security

We apply reasonable safeguards to protect personal information, but no method of transmission or storage is 100% secure.

  • Access is limited to authorized personnel and service providers.
  • We review and update practices to maintain appropriate protection.

Your Rights

Your Rights

You can request access, correction, deletion, or object to marketing communications.

  • Contact us to exercise your rights or update your information.
  • You can opt out of marketing at any time via unsubscribe controls or by contacting us.

Minors

Minors

Our site is not intended for individuals under 18. We do not knowingly collect personal information from children.

  • If you are a parent or guardian and believe your child has provided personal information, contact us to request deletion.

Contact

For privacy questions or to exercise your rights, reach us anytime.